KendetrickBunton

42 Outlook Dr.

Bolton, MS 39041

(601)866-2133 or (601)862-9305

Objective:To secure an upwardly mobile and challenging position that is conductive to my education and experience.

 

Education:Virginia College                 Jackson, MS

Candidate for Associates Degree: Network Engineer                                  Current

Significant courses included:

● Operating Systems, PC Components and Professionalism, I.T. Technician, I.T.Administrator and Networking Foundations

● Network Technician, and Cisco Network Technician

 

Hinds Community College                      Utica, MS

Associates Degree: Computer Science             December 2004

 

Hinds Agricultural High School                      Utica, MS

Diploma                      May 2001

 

Computer Experience:

• Software: MS Office, Open Official, AVG Anti-Virus, SAP, Access, Excel, PowerPoint,

Outlook, and Install Software System Installation and Configurations

• Networking & CISCO: LAN/WAN, Wireless Networking, Power over Ethernet, Routers and                              

Switches

• Operating Systems: MS Windows XP/Vista/Windows7, Window 8.1, and Linux

• Hardware: Install Hardware, Installation and Configuration Lexmark, Xerox, and Ricoh

Printer Scanners, Modems (DSL & Wireless Network Card) configuration, Hard Drives, Cisco Routers, Video & Sound Cards, Motherboards, and Made Cat 5 cable

 

Certification: A+ Comptia

 

Experience:Blackstone Technology Group {Lockheed Martin} (Contract)     Clinton, MS

Helpdesk Analyst           March 2013 to May 2014

● Provided computer help desk support avaya telephone communications with end-users.

●Performed diagnostics and troubleshooting of system issues, documented tickets/resolutions in Remedy

● Active directory, Reset password, account lockout, create VPN account; create distribution list, fixingMicrosoft office 365 exchange e-mails, mapping drives and printers, pushing software, using Tivoli remote and monitor the network in Tivoli.

 

Adex Corporation (Contract)                                                                  Ridgeland, MS

Drive Tester/ Associate RF Engineer                          May 2006 to April 2014

● Telecommunication for voice and data using Alcatel-Lucent infrastructure

● Wireless testing of 4G, 3G1X, EVDO, QC TEST CAIT, CDMA, GSM, JDSU, IRAT

test and troubleshooting and Collected, processed, and analyzed various data

 

 

Teksystems {Mississippi Medical Center} (Contract)                               Jackson, MS

Helpdesk Support                     April 2012 to October 2012

● Provided computer help desk support via telephone communications with end-users.

●Performed diagnostics and troubleshooting of system issues, documentedtickets/resolutions in LanDesk.

●Reset passwords and usingbomgar remote support

 

CompuCom Systems @BASF (Contract)    Jackson, MS

PC Technician II          March 2012 to April 2012

●Setting up the new PC next to the old PC and installing new worker’s smart card

●Launching the new GPS III data migration and connecting the GPS II computer

by using network commands to transfer data and decommissioning old GPS II PC by running command prompt

 

Jackson State University (Contract)                                                             Jackson, MS

System Administrator                          November 2011 to January 2012

● Provided computer help desk support via telephone communications with end-users.

● Install software, install avg anti-virus, making clone for hard drive, backup data and using windows 7 active directory.

● Configure ricoh printer, Add, remove, delete and disable user accounts on server 03 and 08 and create outlook e-mail and joining clients to domain.

 

Nissan (Contract)                                                         Canton, MS

PC Refresh                  August 2011 to October 2011

● Refresh client PC and Laptop, data migration from old pc to new, capture asset tag and serial number of new equipment

● Install/Configure Microsoft Windows and Hardware installation

 

 

 

Reference:Available upon request